12-01-2011, 04:37 PM
Last Saturday, I took delivery of an apartment full of furniture from IKEA . As I move from country to country I use IKEA as my main furniture provider. I have done so in France, Singapore and Hong Kong. Never have I been treated the way I was treated by the delivery staff of ALLPURPOSE TRANSPORT on Saturday.
There were 60 other apartments being moved on that day as it is a new building. The drivers refused to come from the parking lot to my apartment – all level ground except the lift from the lobby. Instead they insisted they wanted to come up 2 flights of steps at the front of the building. They argued with me and the management on this for at least 20 minutes. I finally gave in and paid them the extra money they were demanding to come from the back entrance (an additional 30 meters on level ground). Body corporate rules stipulate this is the entrance to be used.
To top it off, they did not even have a removal trolley and took the one the management had for hire insisting that I pay the hire charge for it.
None of the other removal companies had an issue with using the back entrance including the Good Guys who were bringing my appliances.
There were 60 other apartments being moved on that day as it is a new building. The drivers refused to come from the parking lot to my apartment – all level ground except the lift from the lobby. Instead they insisted they wanted to come up 2 flights of steps at the front of the building. They argued with me and the management on this for at least 20 minutes. I finally gave in and paid them the extra money they were demanding to come from the back entrance (an additional 30 meters on level ground). Body corporate rules stipulate this is the entrance to be used.
To top it off, they did not even have a removal trolley and took the one the management had for hire insisting that I pay the hire charge for it.
None of the other removal companies had an issue with using the back entrance including the Good Guys who were bringing my appliances.